If the product is accepted after this period, it is subject to a 25% restocking fee and credit will be issued toward future purchases only.
PuriLite reserves the right to authorize product returns after 30 days have passed from the order date. Your only obligation is the freight charge and restocking fee, provided your return is complete with original packaging, all documentation, warranty cards, cables etc.
PuriLite inspects all returns and reserves the right to refuse credits on damaged, used or non-resalable items. Returned merchandise must be shipped in original packaging, freight prepaid, unused, and in resalable condition, and are subject to 25% restocking fee. A refund may be arranged excluding freight charges upon inspection. If you are not satisfied with a product, contact us by emailing call 1-844-787-LITE within 30 days of receipt. CD (Owner's Manual, SuperSign Program / Manual)
